Overcoming Barriers in Business Communication

ABOUT THIS COURSE

Communication is one of the most important pillars of your corporate and organizational success. But it is often poorly done, resulting in mixed messages and confusion.

If you do not develop proper communication channels, your employees, employers, and the public will be confused and frustrated about corporate directions and future strategies.

 

When messages are communicated effectively, the result is a thriving business that brings in revenue and high staff morale and motivation.

This course will teach you how to communicate more effectively to remove communication barriers and achieve your goals.

 

In this course, you will learn:

  • Why we need effective business communication
  • What makes effective business communication
  • Two major effective business communication models
  • Effects of bad business communication

 

At the end of this course, you will:

  • Better understand the need for effective business communication
  • Know more about two effective business communication strategies
  • Understand how poor business communication hampers businesses
  • Learn skills and tips to become an effective business communicator

SESSIONS

  1. What Is Business Communication?
  2. Business Communication Tools
  3. Corporate Storytelling
  4. Effective Business Communication

4

Sessions

99

Minutes

Dr Cynthia Tan

Former Executive Vice-President, Head of Group Human Resources, OCBC

Dr Cynthia Tan

Former Executive Vice-President, Head of Group Human Resources, OCBC

Dr Cynthia retired from OCBC Bank in July 2015 after 16 years as the Executive Vice President, Head of Group Human Resources. During her tenure she instituted several innovative human resource programs, some of which were “firsts” for local banks and are still entrenched within the bank’s culture.

Prior to her career with OCBC, she headed the Human Resource function for the LVMH/Duty Free group in Singapore and spent 10 years as the Head of HR for iconic Apple Computer Singapore.

She is currently an advisor for SMEs, serves on the boards of non-profit organizations and is the Patron of the Youth Council for the Singapore Institute of Human Resources.

cynthia tan bg

Dr Cynthia Tan

Former Executive Vice-President, Head of Group Human Resources, OCBC

4

Sessions

99

Minutes

ABOUT THIS COURSE

Communication is one of the most important pillars of your corporate and organizational success. But it is often poorly done, resulting in mixed messages and confusion.

If you do not develop proper communication channels, your employees, employers, and the public will be confused and frustrated about corporate directions and future strategies.

 

When messages are communicated effectively, the result is a thriving business that brings in revenue and high staff morale and motivation.

This course will teach you how to communicate more effectively to remove communication barriers and achieve your goals.

 

In this course, you will learn:

  • Why we need effective business communication
  • What makes effective business communication
  • Two major effective business communication models
  • Effects of bad business communication

 

At the end of this course, you will:

  • Better understand the need for effective business communication
  • Know more about two effective business communication strategies
  • Understand how poor business communication hampers businesses
  • Learn skills and tips to become an effective business communicator

SESSIONS

  1. What Is Business Communication?
  2. Business Communication Tools
  3. Corporate Storytelling
  4. Effective Business Communication

ABOUT THE COURSE MASTER

Cynthia Tan

Former Executive Vice-President, Head of Group Human Resources, OCBC

Cynthia retired from OCBC Bank in July 2015 after 16 years as the Executive Vice President, Head of Group Human Resources. During her tenure she instituted several innovative human resource programs, some of which were “firsts” for local banks and are still entrenched within the bank’s culture.

Prior to her career with OCBC, she headed the Human Resource function for the LVMH/Duty Free group in Singapore and spent 10 years as the Head of HR for iconic Apple Computer Singapore.

She is currently an advisor for SMEs, serves on the boards of non-profit organizations and is the Patron of the Youth Council for the Singapore Institute of Human Resources.

(*Billed annually)