FAQ

General

How do you differentiate NexLeaders.com from other Traditional Learning Seminars?

Our goal is personal, relational and organizational transformation.

Our courses are hosted on Gnowbe which supports social sharing as well as interactive elements that help replicate a workshop-like experience.

You may refer here for a detailed comparison between NEXLeaders.com and Traditional Learning Seminars.

What are your privacy policy terms?

You may refer to the privacy policy from Gnowbe (our mobile micro-learning platform), here.

Who should I contact if I have technical issues while using Gnowbe?

In Gnowbe, shake the phone to give feedback, report bugs or ask questions. For other technical enquiries, please email [email protected]

Courses

What are the courses like and which ones are available to view?

Our courses are hosted on a micro-learning platform, Gnowbe, which is an SaaS tool that enables learning on-the-go with a native mobile experience.

NEXLeaders courses are categorized based on our unique leadership development model:

Leading Self:
Leadership starts with the self; appreciating our uniqueness, esteem needs, calling, talents, gifts, as well as our strengths and weaknesses. We need to embrace good values and healthy perspectives to grow ourselves.

Leading Others:
Leadership involves people. We are who we are because of significant others. We are products of our families, employers, peers, and our subordinates. We need to learn how to relate, communicate, inspire and influence others.

Leading Organizations:
Leading corporations involves developing competencies to plan strategy, lead change, deal with crisis, monitor performance etc.

Leading Family:
Corporate and family are so integrated today. One affects the other. Hence the need to help build strong marriage and family because leadership stems from that.

Subscription

How is the subscription payment like? Am I able to cancel my subscription anytime?

By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service. After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.

Can I use one name for all subscriptions instead of signing up individually?
  1. Each learner requires a unique login ID.
  2. This allows each learner to have a record of their actions and inputs as well as participate as an individual in sharing, discussions, leader board etc.
  3. If you don’t have individuals to nominate right now, you can provide their full names and email IDs at a later date.
  4. If the individual leaves the organization, he/she may change the name and email of their Gnowbe account.
Am I able to change my course once my yearly subscription ends?

You can subscribe to another course on our website after one year, paying for the single course fee.

Alternatively, you can keep the course with updated material.

If not, you can download your course into a workbook (only applicable in the Gnowbe desktop version at https://web.gnowbe.com/) to archive your learning.

A better cost-saving idea is for you to subscribe for the whole suite for one year and still keep the course content which you have participated in.

If I choose not to renew my subscription, will I still be able to access the courses?

Your access to the NEXLeaders suite or course will remain as long as your subscription has not expired. You may choose to renew your subscription if you wish to retain access to the suite or course.

Can I swap my paid course with another course, during my subscription period?

Unfortunately, you are unable to do so. To get access to a new course, you will have to purchase an additional subscription on our website for that course.

Group Sign Ups

Do I use the same payment page as individual sign-up to sign up as a group?

Yes. You can make one payment on the same payment page. Please give us all their names and emails as soon as possible so that we can activate their accounts.

What’s the minimum number of participants to learn as a closed group?

The minimum for a closed group is 20.

What are the advantages of having a closed group?
  1. You learn as a closed group where you can share your reflections, learnings and post images and photos, etc. You learn and share as a community. This will enhance the learning.
  2. The organization will also be able to use their dashboard specially set up for them, to monitor the progress and track the participants’ activities and learning.
  3. There is also a gamification feature whereby participants in the group can encourage each other to learn together.

Skillshare Credit

What is SkillsFuture Credit and what can it be used for?

SkillsFuture Credit aims to encourage individual ownership of skills development and lifelong learning. Introduced in 2015, all Singaporeans aged 25 and above will receive an opening credit of S$500.

  1. All Singaporeans aged 25 years and above:
    1. S$500 opening credit
    2. Claimable for a wide range of SkillsFuture Credit-eligible courses
    3. Does not expire
  2. All Singaporeans who are 25 years or above by 31 Dec 2020:
    1. One-time S$500 credit top-up
    2. Claimable for courses from the IHLs and NTUC LearningHub from 1 Apr 2020
    3. Claimable for full range of SkillsFuture Credit-eligible courses from 1 Oct 2020
    4. Expires on 31 Dec 2025
  3. All Singaporeans who are 40 to 60 years by 31 Dec 2020:
    1. Additional one-off special S$500 credit
    2. Claimable for a selected list of courses (to be announced)
    3. With effect from 1 Oct 2020
    4. Expires on 31 Dec 2025
What’s the minimum number of participants to learn as a closed group?

The minimum for a closed group is 20.

How do I use my SkillsFuture Credit?

Step 1: Go to ‘SkillsFuture Eligible Courses’.

Step 2: Choose your bundle or single course.

Step 3: Click ‘BUY WITH SKILLSFUTURE CREDIT’.

Step 4: You will be re-directed to Gnowbe cart. Click on ‘Buy with SkillsFuture credit’, and key in your details.

Step 5: Clicking ‘proceed’ will lead you to the Singpass website.

Step 6: Enter your Singpass details and you will be directed to the SkillsFuture page.

Step 7: SkillsFuture Credit page will allow you to decide on the amount of SkillsFuture credit to be used, fully or partially.

Step 8: If SkillsFuture Credit is claimed in full, you will be registered for the course. If partial claim is made, you will be directed to pay the remaining amount via credit card to complete SkillsFuture application.

Have more questions?
Email us at [email protected]