Mastering Conflict: 5 Key Insights

ABOUT THIS COURSE

Welcome to the course “5 Great Insights in Conflict Management,” which is part of “Smiling Tiger, Hidden Dragon: Managing Conflicts Asian Style” by Dr. John Ng.

According to Christopher Moore, conflicts can be categorized into five types: Data, Structural, Interests, Relational, and Values.

Properly identifying and categorizing conflicts can help prevent and manage them more competently. Each type of conflict has specific ways to resolve them, which can prevent conflicts from escalating.

The learning outcomes include gaining confidence in dealing with conflict, building successful relationships and careers, reducing stress and anxiety levels, and increasing participation and engagement from co-workers and family members.

Excited to learn more about conflict resolution? Let’s get started!

SESSIONS

Data Conflict
Structural Conflict
Perceived Incompatible Interests
Relational Conflict
Value-Based Conflict

Sessions

Minutes

Dr John Ng
Chief Passionary Officer, Meta Consulting

Dr Ng is Chief Passionary Officer, Meta Consulting, specializing in leadership development and hospitality consultancy. His expertise includes leadership coaching, team effectiveness and change management. He has over 25 years of consultancy and training experience with top corporations, academic institutions and NPOs. He also founded Eagles Mediation & Counseling Centre.

BUY ONE COURSE

~~S$59.00~~S$44.25

(valid for 3 months)

BUY ALL COURSES

S$17.99 (Per user/month billed yearly)

Dr John Ng
Chief Passionary Officer, Meta Consulting

Sessions

Minutes

ABOUT THIS COURSE

Every conflict starts off as a problem-solving situation and can move to different levels. If not managed effectively, it can escalate into an intractable situation that will detonate issues and derail relationships. If we can identify and categorize these conflicts properly, it will aid us in preventing further conflict and managing them more competently.

The learning outcomes of this course are: