Leadership in Crisis Management

ABOUT THIS COURSE

You are bound to encounter a crisis at some point in your career. It’s almost inevitable. Crisis management has become extremely important, especially with the growth of social media – damaging news could be made public within minutes.
But don’t let that faze you. It is possible to ready yourself and your organization to deal with crises that could come your way.
This course teaches you all you need to know to prepare for any crisis – from industrial accidents to environmental. We break down the steps on how to identify a crisis, how to make timely decisions, how to communicate through a crisis, and how to deal with the media.

SESSIONS

  1. What is Crisis Management?
  2. Stage 1 Preparation & Planning
  3. Stage 2 Mitigation & Recovery
  4. Stage 3 Resolution & Improvement
  5. Leadership in Managing a Crisis
  6. Learning from Past Pitfalls
  7. Effective Crisis Communications

7

Sessions

89

Minutes

Lawrence Leong
Deputy CEO, Mandai Reserves

Lawrence Leong served 30 years in Singapore Armed Forces, retiring as Brigadier General and 10 years with Singapore Tourism Board.
His past experience include roles as the Military Adviser to the Permanent Mission of United Nations in peacekeeping and disaster relief, as well as Project Director for the inaugural Formula One Night Race.

lawrence-leong@3x

Lawrence Leong
Deputy CEO, Mandai Reserves

7

Sessions

89

Minutes

ABOUT THIS COURSE

You are bound to encounter a crisis at some point in your career. It’s almost inevitable. Crisis management has become extremely important, especially with the growth of social media – damaging news could be made public within minutes.
But don’t let that faze you. It is possible to ready yourself and your organization to deal with crises that could come your way.
This course teaches you all you need to know to prepare for any crisis – from industrial accidents to environmental. We break down the steps on how to identify a crisis, how to make timely decisions, how to communicate through a crisis, and how to deal with the media.

SESSIONS

  1. What is Crisis Management?
  2. Stage 1 Preparation & Planning
  3. Stage 2 Mitigation & Recovery
  4. Stage 3 Resolution & Improvement
  5. Leadership in Managing a Crisis
  6. Learning from Past Pitfalls
  7. Effective Crisis Communications

ABOUT THE COURSE MASTER

Lawrence Leong
Deputy CEO, Mandai Reserves

Lawrence Leong served 30 years in Singapore Armed Forces, retiring as Brigadier General and 10 years with Singapore Tourism Board.
His past experience include roles as the Military Adviser to the Permanent Mission of United Nations in peacekeeping and disaster relief, as well as Project Director for the inaugural Formula One Night Race.

(*Billed annually)