Conflict Management

ABOUT THIS JOURNEY

Do you find yourself constantly caught in the middle of unresolved conflicts, whether among team members or within yourself?

As a middle manager, managing team dynamics, executing strategies, and resolving tension can often feel overwhelming. These daily struggles can lead to workplace friction, reduced team morale, and missed opportunities for growth. At NEXLeaders, we understand the pressure you face in leadership, especially when it comes to handling conflict.

We’ve designed three powerful microlearning courses that address these specific pain points and help you transform conflicts into opportunities for growth, collaboration, and success.

Here’s how our Conflict Management Growth Journey by Dr. John Ng will help you lead with confidence and clarity:

Are cultural factors making it harder for you or your team to communicate honestly now? Many Asian leaders struggle with conflict aversion, avoiding confrontation out of respect for hierarchy or fear of disrupting harmony. This course will explore why this happens and provide tools to address conflict constructively.

Pain points addressed:

• Reluctance to engage in open conversations due to cultural norms
• Feeling misunderstood or misinterpreted by others
• Struggles with team members who avoid addressing conflicts

What you’ll gain:

• Insight into cultural conflict dynamics
• Tools for fostering open communication
• Enhanced ability to manage conflicts in diverse teams

Mastering Conflict: 5 Key Insights by Dr. John Ng

Have you ever felt overwhelmed by constant disagreements and misunderstandings at work? Understanding the root cause of conflicts can often be the key to resolving them. This course will help you confidently identify five types of conflict—Data, Structural, Interests, Relational, and Values—and provide actionable strategies to tackle each one.

Pain points addressed:

• Uncertainty about how to approach different types of conflict
• Difficulty managing team dynamics during high-pressure moments
• Stress and anxiety caused by unresolved workplace issues

What you’ll gain:

• Increased confidence in resolving conflict
• Stronger workplace relationships
• Reduced stress and heightened team engagement

How to Break Toxic Conflict Habits by Dr John Ng

Toxic behaviors can derail any team, but the hardest part is recognizing how our own habits contribute to the problem. In this course, you’ll uncover and confront your hidden ‘dragons’—those toxic tendencies that exacerbate conflict. You’ll learn how to break these habits and create a positive, productive work environment.

Pain points addressed:

• Struggling to address tension without escalating the situation
• Fear of damaging relationships by mishandling conflict
• Feeling trapped in cycles of toxic behaviors and unproductive conflict

What you’ll gain:

• Confidence to approach tension head-on
• A harmonious, mentally safe workplace
• A stronger reputation as a conflict-resilient leader

Who Should Take These Courses?

This growth journey is ideal for:
1. Middle Managers struggling with balancing strategy and team dynamics
2. Team Leaders & Supervisors who need better conflict management skills
3. Department Heads looking to foster a more collaborative work environment
4. Aspiring Leaders aiming to advance by developing strong conflict-resolution strategies
5. Entrepreneurs who must navigate high-pressure situations and keep their teams cohesive

By addressing the specific challenges of conflict management, our courses will empower you to build stronger teams, foster greater engagement, and thrive in leadership.

At NEXLeaders, we believe in nurturing leadership from the inside out, and our bite-sized courses fit easily into your schedule while providing lasting impact. Ready to transform how you lead? Let us guide you through this journey and help you unlock the full potential of your leadership.