The 12 Different Conflict Styles

What is conflict? Conflict is defined as problems arising out of perceived or real differences in data, perception, values, interests, process and relational breakdowns. These differences can intensify from small problems into ugly situations because of conflict mismanagement and unrestrained emotions.

Hence, managing conflict is a great challenge in our Asian culture. Why? Because we dislike discussing them publicly as they may be too disconcerting, disgraceful or dishonorable. When we go through conflicts, especially problematic and intense ones, we feel frustrated, angry and even lost.

In this program, we will:

• Evaluate our own preferred conflict styles;
• Gain understanding of the 12 conflict styles; and
• Acquire skills to manage conflicts.

Session Titles

1. First Things First
   
2. ‘Yak, yak, yak…’ – Nagging
   
3. “You’d better stop it right NOW!” – Harsh Start-Ups
   
4. You Are an Idiot! Criticism
   
5. Not My Fault! Defensiveness
   
6. Contempt
   
7. Stonewalling
   
8. ‘One-leg’ Kicking
   
9. Failure in Repair and Failure to Repair
   
10. Smiling Tiger, Hidden Dragon
    
11. Confession Approach
    
12. Physical Violence – Bullying and Threats
    
13. More Negativity than Positivity (Edit)
    
14. Are you aware of your Conflict Style now?