Defusing Conflicts in the New Normal

ABOUT THIS COURSE

During challenging times when emotions are heightened and conflicts arise, it’s crucial that leaders are effective in defusing conflict thoroughly and promptly to maintain healthy and strong relationships. This course will equip leaders with techniques to quickly intervene to defuse conflicts and restore harmony in the organisation or the home.

Here are the key learning outcomes:
– Attain peace in the organisation or home by effectively defusing conflicts.
– Gain better control over your reactions to challenging situations.
– Foster a close-knit family and work environment.

We are confident that you will benefit from this free mobile microlearning course. For more courses like this, visit our website to find out more.

SESSIONS

  1. We’ re family
  2. Is It Getting Out of Hand?
  3. Five Tips to De-Escalate Conflicts

3

Sessions

47

Minutes

Dr John Ng

Dr John Ng

Chief Passionary Officer, Meta Consulting

3

Sessions

47

Minutes

Chief Passionary Officer for Meta Consulting, Dr John Ng is an expert in leadership development and hospitality consultancy – specialising in leadership coaching, team effectiveness and change management.

He has had years of experience of consultancy and training experience with top corporations, academic institutions and NPOs. He is also the founder of Eagles Mediation & Counseling Centre.

3

Sessions

47

Minutes

Dr John Ng

Dr John Ng

Chief Passionary Officer, Meta Consulting

ABOUT THIS COURSE

In this time of disruptive change and crises, like the Covid-19 pandemic, your charity or nonprofit may be feeling especially squeezed.
You may be stretched with meeting a growing number of client needs while facing resource constraints.
In this course, we will share lessons we have learned on how Care Corner has reinvented itself to face the challenges and opportunities
of the 21st century. As a nonprofit charity, we have served the disadvantaged and marginalised in Singapore for the past 40 years—
having supported over 21,000 service users so far.

You will learn:
Why transformation is an imperative and not a nice-to-have
How to successfully transform your organization
How to tackle leadership challenges
How to nurture your people and the soul of your organization
New ways of engaging with your clients

Use these powerful lessons to transform your charity or nonprofit, and up your service levels!

SESSIONS

  1. Parenting As A Team
  2. The Four Horsemen
  3. Make Your Marriage Work
  4. Meet Junior
  5. Bonding With Baby
  6. Daddy Matters

ABOUT THE COURSE MASTER

Dr John Ng

Dr John Ng

Chief Passionary Officer, Meta Consulting

Chief Passionary Officer for Meta Consulting, Dr John Ng is an expert in leadership development and hospitality consultancy – specialising in leadership coaching, team effectiveness and change management.

He has had years of experience of consultancy and training experience with top corporations, academic institutions and NPOs. He is also the founder of Eagles Mediation & Counseling Centre.

The Human Struggle with Conflict
(6 Courses)

S$18

(Valid for 3 months)

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All Access Suite

S$59

(Valid for 12 months)

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