ABOUT THIS COURSE
During challenging times when emotions are heightened and conflicts arise, it’s crucial that leaders are effective in defusing conflict thoroughly and promptly to maintain healthy and strong relationships. This course will equip leaders with techniques to quickly intervene to defuse conflicts and restore harmony in the organisation or the home.
Here are the key learning outcomes:
– Attain peace in the organisation or home by effectively defusing conflicts.
– Gain better control over your reactions to challenging situations.
– Foster a close-knit family and work environment.
We are confident that you will benefit from this free mobile microlearning course. For more courses like this, visit our website to find out more.
SESSIONS
- We’ re family
- Is It Getting Out of Hand?
- Five Tips to De-Escalate Conflicts

