Many Asians acknowledge that they are predisposed to conﬂict-aversion and capitulate to individuals with higher authority or greater power. Children acquiesce reluctantly to parents when they are younger, but they may turn into irrepressible monsters when they are in their teens.
Reticent staff may be seen to succumb to their employers’ whims and fancies. But some will injure them insidiously by spreading rumors through the ofﬁce grapevine.
There are 10 reasons why Asians avoid conflicts, and in this course, we will go through them in-depth:
1. Conﬂict as Negative Perception – Perception as Reality
2. Preserving the Ego – The ‘Lose Face’ Cultural Norm
3. The Power Distance Gap – The Wai and ‘Yes’ Hierarchy Factor
4. Family Upbringing – Absentee Father and Dominating Mother Role Models
5. The Boss is Always Right – The ‘Boss as Father’ Factor
6. Indirect is Better – The ‘Beating-Round-the-Bush’ Factor
7. Fear of Consequences – The ‘Heads Will Roll’ Stance
8. Lack of Competence – ‘Don’t Know Any Other Way’
9. Avoidance Breeds Avoidance – The Vicious Cycle
10. Taking it Personally – ‘My Work is My Life’
- Conflicts are Natural
- Conflict is Neutral
- Absence of Conflict is Not…
- Most Conﬂicts are Irresolvable
- Why do Asians Avoid Conflict?
- Preserving the Ego
- Power Distance Gap
- The ‘Beating-Around-the-Bush’ Factor
- Taking it Personally
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Dr Ng is Chief Passionary Officer, Meta Consulting, specializing in leadership development and hospitality consultancy. His expertise includes leadership coaching, team effectiveness and change management. He has over 25 years of consultancy and training experience with top corporations, academic institutions and NPOs. He also founded Eagles Mediation & Counseling Centre.