Vital Ingredients for A Thriving Restaurant Business

ABOUT THIS COURSE

Learn to run a successful restaurant through a healthy serving of tips and tricks to avoid costly mistakes that cause restaurants to fail.

You may be an aspiring entrepreneur who is keen to start a food and beverage business, expand your business, or are struggling through a rough patch. And would appreciate some friendly advice.

Whether you are a restaurant owner, manager, or employee, this journey of self-discovery can help you steer your F&B business through challenging and sometimes very stormy waters.

From this course, you will learn:

  • The keys to creating a sustainable business in the restaurant industry
  • How to build and create a great company culture for growth
  • What you must do to start making money in this competitive industry
  • Leadership and people management tips
  • Tips for next-level customer service

Use these powerful insights to cook up a sustainable business model for your F&B business!

SESSIONS

  1. Bridging that Gap Between Strategy and Execution
  2. Being a good Leader & choosing a good Leaders
  3. Winning Recipe: Great People + Great Culture
  4. Take Care of your people
  5. 3 Ways to Up your Customer Experience
  6. Stay Ahead by Evolving and Changing
  7. Congrats! You Have Done Well

7

Sessions

87

Minutes

57

Actions

Mr George Ang

Mr George Ang is a well-regarded figure in Malaysia’s F&B industry, having experience as the Director & Main Shareholder of Eng Food Holdings Pte Ltd, a holding company that owns some of the popular fast food chains & casual dining restaurants in Malaysia & Singapore; including A&W, Subway, and Popeyes Louisiana Kitchen.

George holds the overall responsibility for managing the operations of all the restaurants and charting the strategic directions of the Group. Today, the Group operates more than 100 restaurants in the region.

His first foray into the F&B industry started when he joined Pizza Hut as a motorbike delivery boy when he was 17 years old. From there, he gained a passion for the F&B industry and while studying in Australia, he worked at several established restaurants in order to supplement his education costs. He has worked as a cook, kitchen hand, waiter, and even dishwasher and even today, if you happen to visit one of the restaurants under his care, you may just be lucky enough to have George serving you!

To George, the most important asset in his company is the people. The strong people culture in Eng Food Pte Ltd ensures that they can select and retain a strong group of energetic and passionate leaders who will be responsible for charting the growth of the Group.

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Mr George Ang

7

Sessions

87

Minutes

57

Actions

ABOUT THIS COURSE

Learn to run a successful restaurant through a healthy serving of tips and tricks to avoid costly mistakes that cause restaurants to fail.

You may be an aspiring entrepreneur who is keen to start a food and beverage business, expand your business, or are struggling through a rough patch. And would appreciate some friendly advice.

Whether you are a restaurant owner, manager, or employee, this journey of self-discovery can help you steer your F&B business through challenging and sometimes very stormy waters.

From this course, you will learn:

  • The keys to creating a sustainable business in the restaurant industry
  • How to build and create a great company culture for growth
  • What you must do to start making money in this competitive industry
  • Leadership and people management tips
  • Tips for next-level customer service

Use these powerful insights to cook up a sustainable business model for your F&B business!

SESSIONS

  1. Bridging that Gap Between Strategy and Execution
  2. Being a good Leader & choosing a good Leaders
  3. Winning Recipe: Great People + Great Culture
  4. Take Care of your people
  5. 3 Ways to Up your Customer Experience
  6. Stay Ahead by Evolving and Changing
  7. Congrats! You Have Done Well

ABOUT THE COURSE MASTER

Mr George Ang

Mr George Ang is a well-regarded figure in Malaysia’s F&B industry, having experience as the Director & Main Shareholder of Eng Food Holdings Pte Ltd, a holding company that owns some of the popular fast food chains & casual dining restaurants in Malaysia & Singapore; including A&W, Subway, and Popeyes Louisiana Kitchen.

George holds the overall responsibility for managing the operations of all the restaurants and charting the strategic directions of the Group. Today, the Group operates more than 100 restaurants in the region.

His first foray into the F&B industry started when he joined Pizza Hut as a motorbike delivery boy when he was 17 years old. From there, he gained a passion for the F&B industry and while studying in Australia, he worked at several established restaurants in order to supplement his education costs. He has worked as a cook, kitchen hand, waiter, and even dishwasher and even today, if you happen to visit one of the restaurants under his care, you may just be lucky enough to have George serving you!

To George, the most important asset in his company is the people. The strong people culture in Eng Food Pte Ltd ensures that they can select and retain a strong group of energetic and passionate leaders who will be responsible for charting the growth of the Group.