The 12 Destructive Conflict Styles

ABOUT THIS COURSE

When you observe the tiger’s claws, what comes to your mind? What do you feel?
Tigers use their claws to capture their prey by attacking, devouring and ripping their prey apart. Similarly, us humans have our own claws. At times, we use them when we are dealing with conflict.
Conflict can happen in any situation, with any person – team member, manager, junior executives, or even the IT guy. And for each of these people, conflict is often managed in different ways.
It’s important to understand the ways people confront and recover from conflicts, including yourself. In this course, learn the 12 conflict styles and identify your own dominant conflict style. And find out how to manage different types of conflict that could occur in your organization.

SESSIONS

  1. ‘Yak, yak, yak…’ – Nagging
  2. “You’d better stop it right NOW!” – Harsh Start-Ups
  3. You Are an Idiot! Criticism
  4. Not My Fault! Defensiveness
  5. Contempt
  6. Stonewalling
  7. ‘One-leg’ Kicking
  8. Failure in Repair and Failure to Repair
  9. Smiling Tiger, Hidden Dragon
  10. Confession Approach
  11. Physical Violence – Bullying and Threats
  12. More Negativity than Positivity

12

Sessions

135

Minutes

Chief Content Creator
Chief Passionary Officer, Meta Consulting

Chief Passionary Officer for Meta Consulting, Dr John Ng is an expert in leadership development and hospitality consultancy – specialising in leadership coaching, team effectiveness and change management.
He has had years of experience of consultancy and training experience with top corporations, academic institutions and NPOs. He is also the founder of Eagles Mediation & Counseling Centre.

dr-john-ng

Chief Content Creator
Chief Passionary Officer, Meta Consulting

12

Sessions

135

Minutes

ABOUT THIS COURSE

When you observe the tiger’s claws, what comes to your mind? What do you feel?
Tigers use their claws to capture their prey by attacking, devouring and ripping their prey apart. Similarly, us humans have our own claws. At times, we use them when we are dealing with conflict.
Conflict can happen in any situation, with any person – team member, manager, junior executives, or even the IT guy. And for each of these people, conflict is often managed in different ways.
It’s important to understand the ways people confront and recover from conflicts, including yourself. In this course, learn the 12 conflict styles and identify your own dominant conflict style. And find out how to manage different types of conflict that could occur in your organization.

SESSIONS

  1. ‘Yak, yak, yak…’ – Nagging
  2. “You’d better stop it right NOW!” – Harsh Start-Ups
  3. You Are an Idiot! Criticism
  4. Not My Fault! Defensiveness
  5. Contempt
  6. Stonewalling
  7. ‘One-leg’ Kicking
  8. Failure in Repair and Failure to Repair
  9. Smiling Tiger, Hidden Dragon
  10. Confession Approach
  11. Physical Violence – Bullying and Threats
  12. More Negativity than Positivity

ABOUT THE COURSE MASTER

Dr. John Ng
Chief Passionary Officer, Meta Consulting

Chief Passionary Officer for Meta Consulting, Dr John Ng is an expert in leadership development and hospitality consultancy – specialising in leadership coaching, team effectiveness and change management.
He has had years of experience of consultancy and training experience with top corporations, academic institutions and NPOs. He is also the founder of Eagles Mediation & Counseling Centre.

(*Billed annually)