Leadership in Crisis Management : Crisis management is becoming more relevant and important to today’s businesses – with the growth of social media, damaging news would be made public within minutes. This course gives you all you need to know to prepare for the inevitable, from industrial accidents to environmental disasters, and protects your organization from the devastating impact of potential crises.
- What is Crisis Management?
- Stage 1 Preparation & Planning
- Stage 2 Mitigation & Recovery
- Stage 3 Resolution & Improvement
- Leadership in Managing a Crisis
- Learning from Past Pitfalls
- Effective Crisis Communications
Why Do Asians Avoid Conflict? : Conﬂicts are part of the normal experience of living and working with people, even those closest and dearest to us. Yet we are often perplexed at the subtlety and complexity of how conﬂicts are played out.
So why do Asians avoid conﬂict? Many Asians acknowledge that they are predisposed to conﬂict-aversion and capitulate to individuals with higher authority or greater power. Children acquiesce reluctantly to parents when they are younger, but they may turn into irrepressible monsters when they are in their teens.
- Conflicts are Natural
- Conflict is Neutral
- Absence of Conflict is Not…
- Most Conﬂicts are Irresolvable
- Why do Asians Avoid Conflict?
- Preserving the Ego
- Power Distance Gap
- The ‘Beating-Around-the-Bush’ Factor
- Taking it Personally
Leadership in Crisis Management
B/G (Ret) Lawrence Leong
Lawrence Leong served 30 years in Singapore Armed Forces, retiring as Brigadier General and 10 years with Singapore Tourism Board. He had served as Military Adviser to the Permanent Mission of United Nations in peacekeeping and disaster relief. He was the Project Director for the inaugural Formula One Night Race.
Why Do Asians Avoid Conflict?
Dr. John Ng
Dr Ng is Chief Passionary Officer, Meta Consulting, specializing in leadership development and hospitality consultancy. His expertise includes leadership coaching, team effectiveness and change management. He has over 25 years of consultancy and training experience with top corporations, academic institutions and NPOs. He also founded Eagles Mediation & Counseling Centre.