Developing Resilience for Life & The 12 Destructive Conflict Styles

Developing Resilience for Life – SUMO : It is perfectly human to resist change, especially when it threatens your stability and comfort. While change is inevitable, you can control how you react to life-changing or stressful situations, and possibly affecting their outcomes.

Thankfully, resilience is not a trait that people are simply born with. You can acquire it through changing your thought patterns, behaviors and actions. In this course, you will learn the key principles of SUMO (Shut Up, Move On), accompanied by clear, actionable steps that you can apply to your life today to develop resilience in your personal and professional life.

Session Titles

    1. Power of Responsibility
    2. Break Out of a Victim Mentality
    3. Reset Your Mindset
    4. Hippo Time – Indulge and Rebound
    5. Power of Perspectives
    6. The Battle of Procrastination

The 12 Destructive Conflict Styles : Managing conflict is a great challenge in our Asian culture. Why? Because we dislike discussing it publicly as it may be too disconcerting, disgraceful or dishonorable. When we go through conflicts, especially problematic and intense ones, we feel frustrated, angry and even lost.

In this program, we will:
-Gain an overview of The 12 Conflict Styles;
-Identify our own dominant conflict styles; and
-Acquire skills to manage conflicts.

Session Titles

    1. ‘Yak, yak, yak…’ – Nagging
    2. “You’d better stop it right NOW!” – Harsh Start-Ups
    3. You Are an Idiot! Criticism
    4. Not My Fault! Defensiveness
    5. Contempt
    6. Stonewalling
    7. ‘One-leg’ Kicking
    8. Failure in Repair and Failure to Repair
    9. Smiling Tiger, Hidden Dragon
    10. Confession Approach
    11. Physical Violence – Bullying and Threats
    12. More Negativity than Positivity
Course Length

Minutes: 231
Sessions: 18

Content Creator

Developing Resilience for Life
Paul McGee

Paul McGee is one of the UK’s leading speakers on change, workplace relationships and motivation. His book SUMO (Shut Up, Move On) became an instant bestseller. He has appeared on BBC television and is a regular contributor on BBC Radio. He has spoken to over 1,000 organizations in 41 countries.

The 12 Destructive Conflict Styles
Dr. John Ng

Dr Ng is Chief Passionary Officer, Meta Consulting, specializing in leadership development and hospitality consultancy. His expertise includes leadership coaching, team effectiveness and change management. He has over 25 years of consultancy and training experience with top corporations, academic institutions and NPOs. He also founded Eagles Mediation & Counseling Centre.